Privacy Policy

This privacy policy is for the website: www.vegangreenbee.com managed by Vegan Green Bee Limited and handles the privacy of its users. The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. The way this website processes, stores and protects user data and information is also detailed in this policy.

The Website
Vegan Green Bee takes a proactive approach to user privacy and to protecting the privacy of its users throughout their visiting experience. We do not sell, trade or lease your personal information to anyone else.

We will only contact you if you have:

  • Placed an order on our website

  • Contacted us via e mail on info@vegangreenbee.com 

  • Subscribed to our newsletter

The information we process may be related to payment transactions, including purchases of products that you make and services that you enter into with us via our website (“transaction data”). The transaction data may include your contact details, your card details (through VISA, Mastercard, AMEX & PayPal) as well as the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping good records of those transactions. The legal basis for this payments processing is the performance of a contract between you and Vegan Green Bee Limited and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.

Payment Information
Financial transactions relating to our website and services are handled by our payment services providers, FIRST DATA and PAYPAL. We will only share transaction data with our payment services merchants for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at https://www.firstdata.com/en_gb/privacy.html and https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Use of Cookies
Our website uses cookies to make the users experience better while visiting our website. Where applicable our website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with the most up-to-date legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer or device.

Cookies are small files saved to your computer’s hard drive that track, save and store information about your interactions and usage of the website. This allows our website, through its server to provide the users with a tailored experience on our website.

You are advised that if you wish to deny the use and saving of cookies from our website on to your computer hard-drive you should take necessary steps within your web browsers security settings to block all cookies from this website and its external serving vendors.

The hosting facilities for our website is GoDaddy and are situated in the UK & USA. The European Commission has made an “adequacy decision” with respect to [the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards namely the use of standard data protection clauses adopted or approved by the European Commission.

Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Your details are not passed on to any third parties.

We have made every effort to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk?

Our website and Vegan Green Bee Limited use any information submitted to provide you with further information about the products/services we offer or to assist you in answering any questions or queries you may have. This includes using your details to subscribe you to email newsletters but only if this was made clear to you and with your express permission. Additionally, whereby you have previously purchased or enquired about purchasing from our company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights with regards to receiving email marketing material.

Newsletter Subscribing
Only applicable to persons signing up for the newsletter.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Social Media Platforms
Communication, engagement and actions taken through external social media platforms that our website and its owners participate in are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage with due care and caution in regard to their own privacy and personal details. This website and its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from our web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Your rights
You may ask us to provide you with any personal information we hold about you, provision of such information will be subject to:
The supply of appropriate evidence of your identity For this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.

Personal data of children
Our website and services are targeted at persons over the age of 18.
If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data at your request.

Updating information
Please let us know if the personal information that we hold about you needs to be corrected or updated.

We keep this Policy under regular review and in the event we make any changes we will place an updated version on our website and where appropriate, notify you by e-mail, seek your consent or place a notification on the website. Please review this page regularly to ensure that you are always aware of what personal information we collect, how we use it and under what circumstances we will share it with other parties.

This policy has been created on 08/07/2020.

TRADING INFORMATION
VEGAN GREEN BEE LIMITED Unit 3 | 242 Trinity Road | London | SW18 3RQ
+44 20 83338855 | +447597240566
Registered in England – London number 12612025